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Care Compliance

CQC Compliance

All Care providers need to ensure delivery of high-quality care and compliance with statutory regulations. Uniquely, we can provide you with an affordable toolset and an approach which enables you to get a view across your all your care locations without constraining how you run your business or how you deliver care while keeping ahead of the compliance curve – Assured Compliance.

The Care regulator for England - CQC published guidance in February 2015 on how the 46,000 health and adult social care providers and services in England can meet the Government's new care regulations. It's important for care home managers and owners to have a clear view of quality factors in real time and any actions needed to improve them - as well as being able to see those actions are being done to assure a closed loop of quality assurance.

Assured Compliance can meet your care assurance needs: replacing paper-based audits and quality assurance in all Care settings, from one to hundreds of locations:

  • A paperless audit trail to reliably meet CQC and other regulatory requirements;
  • Automated reminders, avoiding the need for constant chasing for information;
  • Management summaries to highlight areas of non-compliance and trends for concern;
  • Bespoke audit questions and response requirements and customer/visitor surveys.

We can have you up and running in a few weeks with a standardised and proven approach without disrupting your workforce. No gimmicks, no vapourware, no hidden costs. See what's really happening in the organisation from anywhere, anytime and in real-time.

  • Incorporate Best Practice into your quality management processes
  • Usability – Ensure your managers have a tool they can use easily while walking round
  • Transparency from Ward to Board
  • Customised to fit your quality management processes from standard templates
  • Reliability – ensuring that there is a valid trail so you can believe the management reports, hold your managers accountable

Take a look at what some of our customers say:

Geoff Lane, CEO at Regal Care Homes says "This system has enabled us to consistently improve the quality of care for our residents. The simple and rapid implementation process enabled us to deploy the best of our quality management processes and we can adapt the system how and when we need to."

"With Assured Compliance the implementation process was simple and effective, enabling us to improve our visibility of care quality without needing to change our approach to care." said Helen Hill, Group Quality Director at Healthcare Homes.

 

Care Homes Compliance

The regulatory environment is getting tougher and it's increasingly important for healthcare organisations to ensure they are recruiting and training the right people and enabling validation of outcomes in a way which is comprehensive and rigorous but not onerous.

Care DashboardNot only is is critical that you understand the status of your care locations but the system you deploy needs to be sufficiently flexible and easy to use so that you have up to date and real information. At least as important is the cost of compliance. With travel and headcount costs increasing the importance of focusing on improving outcomes is crucial.

"With this solution the management team can get an up to date view across all our homes whenever they need it. The home managers can also keep an up to date log of their quality deliverables and show an inspector measurable improvements on demand. This system has enabled us to improve the quality of care for our residents. The implementation process was simple and effective, enabling us to deploy the best of our quality management processes within the system quickly and allowing us to adapt the system as and when we need to." Geoff Lane; CEO Regal Care

The Care Dashboard enables managers to see at a glance where there are issues with any area of care and to clearly discern trends and non-reports from care locations:

Download an example management dashboard output

Look at some of our case studies: Customer Experience